Refund and Returns Policy

Wicked Dicey Refund & Returns Policy

At Wicked Dicey, we’re here to ensure you have an amazing experience with our products. Below is our policy to keep things straightforward and fair, based on the type of product you’ve purchased.

Physical Products

Our physical items are backed by a 30-Day Money-Back Guarantee to make sure you’re thrilled with your purchase.

Easy Returns: Not satisfied? You can return your item within 30 days in its original, unused condition for a refund or exchange.

Refund Process: Once we receive the item, we’ll inspect it and process your refund within 5-7 business days. Please allow a few extra days for your bank to complete the transaction.

Shipping Costs: If the item arrived damaged or we made an error, we’ll cover return shipping. Otherwise, return shipping costs are the responsibility of the customer.

Anti-Fraud: To prevent misuse, we reserve the right to deny refunds for repeated returns, used items, or items returned outside of the policy.

Start Your Return: To begin a return, contact our support team. We’ll provide the details and return address.

Virtual Products (e.g., Event Tickets)

All virtual product purchases, such as tickets to Wicked Dicey events, are non-refundable. Once purchased, tickets and similar virtual items are final sale.

Please reach out to our support team with any questions or if special circumstances arise—we’re here to help where we can.

Thank you for choosing Wicked Dicey! We’re committed to providing high-quality products and experiences for our community.